Clear terms for every return

Contact Support

Secure Repacking

Inspection & Refund

Email support@leincok.com with your order number, item information, and reason for return before sending items back.

Pack unworn, unwashed garments securely with original tags and packaging intact to prevent transit damage.

Returned items undergo inspection upon receipt, and approved refunds are issued directly to your original payment method.

Shipping terms and financial timelines

After a refund is issued, the time required for funds to appear depends entirely on your payment provider, card issuer, or financial institution. Cancellation requests should be submitted promptly, though cancellation cannot be guaranteed after processing or shipment has begun.

Return shipping responsibility may depend on the reason for the return. If an item arrives damaged, defective, or incorrect, contact our support team as soon as possible with supporting information so we can assist promptly.